基于多触点渠道融合技术的陕西气象移动业务平台的实现及应用

REALIZATION AND APPLICATION OF SHAAANXI METEOROLOGICAL MOBILE SERVICE PLATFORM BASED ON MULTI-CONTACT CHANNEL TECHNOLOGY

  • 摘要: 针对原有陕西气象移动业务用户粘度不高、缺乏个性化产品、集约管理程度低等问题,采用多触点渠道技术和“微服务+应用管理”框架技术,构建多触点渠道统一用户体系,建立多级气象产品靶向差异化服务体系,开发基于多触点渠道融合技术的陕西气象智能终端移动业务平台。平台实现跨渠道、跨终端的统一用户管理服务,提高陕西气象移动业务的服务和管理水平,提升陕西气象移动业务的全流程精细化、智能化程度。该平台已在陕西省防灾减灾、汛期保障业务和全国第十四届运动会等重大活动中提供优质、高效的移动气象服务。

     

    Abstract: Aimed at the problems of low user viscosity, lack of personalized products and low degree of intensive management of original Shaanxi meteorological mobile business, multi-contact channel technology and "microservice + application management" framework technology are adopted to build a unified user system of multi-contact channel, establish a targeted differentiated service system of multi-level meteorological products, and develop Shaanxi meteorological intelligent terminal mobile business platform based on multi-contact channel fusion technology. The platform realized cross channel and cross terminal unified user management services, greatly improving the refinement and intelligence of the whole process of Shaanxi meteorological mobile business, service and management. The platform has provided high-quality and efficient mobile meteorological services in major events such as disaster prevention and mitigation in Shaanxi Province, flood season guarantee operations and the 14th National Games.

     

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